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IVR Pay by Phone

With Merchant Partners IVR Pay by Phone you can process Credit Card and Electronic Check (ACH) purchases via telephone without requiring access to the Internet or needing a traditional card terminal. Just dial the 800 number and use your phone's numeric keypad to enter the customer's credit card number, expiration date, and the amount of the payment. Your transaction is processed in real time and a response is received over the phone within a few seconds. You can complete the transaction while your customer is waiting, and be assured that the payment will be fulfilled.

You can try it out now using our demo account. Just dial (310) 526-6155 and enter "12345678" as the Merchant IVR ID. To process a test credit card payment, use the card number 4111111111111111 and any expiration date in the future.


  • Reduced processing errors - Reduces errors and delays associated with paper charge slips, allowing you to get to your next customer sooner.
  • Available practically everywhere - Works from any touch-tone phone, including cellular phones. No special equipment needed.
  • Available anytime - Available 24 hours a day, 7 days a week.
  • Works with your existing gateway account - Transactions processed by phone are sent through the same secure payment engine as your online transactions, and are available for viewing 24x7 using the Online Merchant Center system.

How do I get started processing payments by phone?
Start processing by phone today! Just log into your Online Merchant Center account and activate the IVR Pay by Phone service using the "Available Services" menu.

Note: Additional fees may apply.

For detailed information about all of the options available by phone, download the IVR Pay By Phone Guide.

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